Moon Palace The Grand Cancun - All-inclusive

Name: Moon Palace The Grand Cancun - All-inclusive
Address: Carretera Cancun-Chetumal Km. 36.5, Cancun, Quintana Roo, 77500, Mexico

Carretera Cancun-Chetumal Km. 36.5, Cancun, Quintana Roo

What guests liked

Guests rave about the hotel's phenomenal food, excellent service, and wide range of amenities, including a water park, spa, and multiple restaurants, with many praising the friendly and helpful staff.

AI summary generated from all reviews

Free Breakfast

Pool

Free Parking

Free Wi-Fi

Wheelchair

Restaurant

Room Service

Spa

Carretera Cancun-Chetumal Km. 36.5, Cancun, Quintana Roo

West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park

13 min walk

Arrecife de Puerto Morelos National Park

13 min walk

Moon Palace Golf Club

48 min walk

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More About Moon Palace The Grand Cancun - All-inclusive

Pamper yourself with onsite massages, body treatments, and facials. You can get some exercise with a round of golf or enjoy a lazy day at the private beach. This Art Deco property also features complimentary wireless internet access, concierge services, and an arcade/game room.

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at Caribeño, one of the property's 12 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 9 bars/lounges, or 5 swim-up bars. A complimentary full breakfast is included.

Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Cancun? This property has 32630 square feet (3031 square meters) of space consisting of conference space and 10 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Make yourself at home in one of the 1304 air-conditioned rooms featuring indoor private spa tubs and Smart televisions. Rooms have private furnished balconies. Cable programming and MP3 docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Conveniences include laptop-compatible safes and desks, as well as phones with free international calls.

Located in Cancun, Moon Palace The Grand Cancun - All-inclusive is within a 15-minute drive of Moon Palace Golf Club and Ventura Park Cancun. This all-inclusive property is 11.8 mi (19.1 km) from Delfines Beach and 15.5 mi (24.9 km) from La Isla Shopping Mall.

Near Xoximilco

English, Spanish

Visa, Debit cards, Cash, American Express, Mastercard

Moon Palace The Grand Cancun - All-inclusive Policies

Age Restriction

This property is for guests who are 18 and older.

know before you go

Construction is underway at a neighboring building and there may be noise disturbance from the construction work. Cashless payment methods are available for all transactions.

Check-In Instructions

Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash. Cashless transactions are available. Safety features at this property include a security system and window guards.

Check-In Special Instructions

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Fees

Optional - Airport shuttle fee: USD 26 per person (roundtrip). Airport shuttle fee per child: USD 26 (roundtrip), (up to 17 years old). The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Amenities